Users encountered an issue with Kernel Mode Heap Corruption blue screen error. When you are using the computer, suddenly the system crashes and prompts the blue screen error Kernel Mode Heap Corruption. Windows users are aware of the blue screen errors. Sometimes, it is complicated to fix these issues and some are much easier.
The Kernel Mode Heap Corruption blue screen error occurs when you are using programs that consumes high CPU usage. There are also different reasons causing this blue screen crash on Windows computers.
The issue might also occur due to the outdated graphics driver, corrupted system files, malware infections etc.
The error message appears as below:
Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you.
If you’d like to know more, you can search online later for this error: KERNEL_MODE_HEAP_CORRUPTION.
If you are facing this blue screen error on your computer, this guide helps you to perform the required troubleshooting steps and fix the issues on your computer.
How to fix Kernel Mode Heap corruption blue screen error?
Follow the below resolution steps one by one and check if the issue gets fix after each step. If the issue remains, you can proceed with the further resolution steps.
Quick Note: Before proceeding with the further troubleshooting steps, we suggest you to create a System Restore point first. If something goes wrong during the troubleshooting, you can restore your computer back to previous working state.
Remove suspicious program from your computer:
In most of the cases, the blue screen error has occurred after installing some unknown suspicious program on your computer. If you have recently installed any program on your computer, you can try removing them and check if the issue gets fix.
To remove the unwanted application from the computer, refer the below steps.
- Press Windows logo + R keys on your keyboard to open RUN window, type appwiz.cpl and hit enter. It will open the list of programs installed on your computer.
2. Now, search for the recently installed programs on your computer, right click on it and select the option Uninstall.
3. If you wish to sort out the latest installed programs, you can click on the Installed On option. It will sort out the programs and shows the latest installed programs on the top.
Now, reboot your computer and check if the computer works fine without any crashes. If the issue remains, you can proceed with the further steps.
Reinstall display driver:
Outdated or the corrupted graphics driver may cause the issue with the Kernel Mode Heap Corruption blue screen error. In order to fix it, you can try reinstalling the graphics driver on your computer and see if the issue gets fix.
If you are unable to reinstall the driver from normal mode, we suggest you to reboot your computer to Safe Mode with Networking and continue further. Refer the below link to boot the computer to safe mode.
Once you are in safe mode with networking, refer the below steps to uninstall the graphics driver on your computer.
- Press Windows logo + R keys on your keyboard, type devmgmt.msc and hit enter. It will open the Device Manager.
2. Search and locate Display adapters, expand it. Right click on display driver and select the option Uninstall device.
3. Check mark the option Delete the driver software for this device and click on Uninstall.
This will remove the display driver from your computer. However, it does not mean it is removed properly. You need to use the Display Driver Uninstaller and run it to remove the display driver completely from your computer.
After running the Display Driver Uninstaller (DDU), reboot your computer and then try to download the updated driver from the driver manufacturer’s website. You no need to worry about getting the driver version etc. You will have the Auto Detect option. Display drivers will be automatically detected and downloaded.
Refer the below links as per the driver installed on your computer.
You can download and install the updated graphics driver on your computer and check if the issue with Kernel Mode Heap corruption blue screen error gets fix. In these cases, it is difficult to identify if the problem is fixed or not instantly. You need to use the computer for some period. If there is no crash for long time, you can consider that the issue got fix. If the computer crashes again, you can proceed with further resolution steps.
Run Driver Verifier Manager:
Not only the display driver causing the issue, there are chances that if some of the other drivers are damage or corrupt, you may encounter the system crash. Therefore, we suggest you to try running the Driver Verifier Manager and see if it detects any errors in the drivers.
To perform the same, follow the below resolution steps.
- Press Windows logo + X keys on your keyboard and select the option Windows PowerShell (Admin).
2. On the elevated PowerShell screen, type verifier and hit enter. It says, the operation completed successfully and launches the Driver Verifier Manager.
3. Now, select the option Create standard settings and click on Next.
4. Next, select the option; Automatically select all drivers installed on this computer and click on Finish.
Now, Windows will scan for the errors in the drivers and reboot your computer. After the reboot, it will display the drivers that have errors. This process will take some time. You need to be patient on this.
If any errors detected in the drivers, you need to update it from the Device Manager. If the issue with the blue screen error remains, you can proceed with the further steps.
Perform System Restore to fix Kernel Mode Heap Corruption BSOD:
If the above resolution steps did not work, you can try performing the System Restore on your computer. System Restore will restore the computer back to previous working state and it might fix the issue with Kernel Mode Heap corruption blue screen error.
To perform the System Restore on Windows 10 computers, refer the below steps.
While performing the System Restore, make sure to select the date at which you are sure that computer was working fine and then proceed. If the System Restore completed successfully, check if the issue with the Blue Screen error gets fix. If the issue remains, you can try performing the clean installation of the Windows.
Perform Windows 10 clean installation:
If none of the above troubleshooting steps helps, you need to proceed with the Windows 10 clean installation. Performing the clean installation will delete all the personal data including the installed application on your computer. Before proceeding with this, we recommend you to back up all your personal data to any external device and proceed further.
In case, if the issue remains even after the clean installation, then it might be the issue with the hardware defect. You need to contact the laptop Service centre to repair the hardware damage. In other case, you can also call on +91 888 458 6666. We are happy to assist you in providing the proper resolution.
I hope the above troubleshooting steps helps to fix the issue with Kernel Mode Heap Corruption blue screen error. If you need any further assistance, do comments below. We are happy to assist you.