Windows users are much familiar with the blue screen errors, system crashes. There are different factors causing the blue screen errors on Windows computers. Few users reported an issue with the blue screen error 0x000000C2. When you are using the computer, suddenly system gets freeze and crashes. This issue confirmed to occur in Windows 7, 8.1 and Windows 10 computers.
The error appears with the error message BAD_POOL_CALLER with the error 0x000000C2.
As per our research, there are different factors causing this issue. The issue occurred with the Anti-Virus conflict, system file corruption, and third-party application interference with the Windows files etc.
If you are facing with the blue screen error 0x000000C2 on your computer, this guide helps you to fix the error and let the computer work properly.
How to fix blue screen error 0x000000C2 on Windows?
Follow the below resolution steps one by one and check if the issue gets fix after each step. Since the issue relates to the system crash, it is hard to detect whether the issue gets fix instantly. You can wait for some time and observe if the crash happening or not.
Note: If you are not able to perform the below mentioned tasks in the normal mode due to the random shut down of your computer, you can try rebooting your computer safe mode and proceed with the resolution steps.
Remove faulty Anti-Virus program:
If the Anti-Virus program installed on your computer is outdated or corrupted, it may cause severe issues on your computer. In this case, we suggest you to try to remove the security programs installed on your computer. If you have purchased the security program, we suggest you try reinstalling it.
To remove the unwanted programs from your computer, refer the below steps.
- Press Windows logo + R keys on your keyboard to open RUN window. Type appwiz.cpl and hit enter. It will open the list of installed programs.
2. Check for the unwanted programs, right click on it and select the option Uninstall.
3. Check for all the unwanted programs and remove them from your computer.
Suppose, if you have purchased any security program, refer the below links to disable or remove it from the computer.
After removing the Anti-Virus program, reboot the computer to normal mode and check if it works fine without any crash. If you are sure that it is working fine, you can download the security program from website manufacturer and install it on your computer. If the issue remains, you can proceed with the further resolution steps.
Run SFC and DISM tool:
As mentioned earlier, if some of the Windows files on your computer are corrupt or damage, you may encounter the issue with the blue screen error 0x000000C2. In this case, we suggest you try performing the System File Checker scan and DISM tool to fix the issue.
To run SFC scan:
- Press Windows logo + X keys on your keyboard and select the option Windows PowerShell (Admin).
2. On the elevated PowerShell screen, type SFC /SCANNOW and hit enter to initiate the SFC scan.
After the scan, reboot your computer and check if the system works fine. If the blue screen error 0x000000C2 remains, you can try running the DISM tool on your computer.
Run DISM tool:
If the System File Checker (SFC) scan does not work, you can try running the DISM tool on your computer. You can run this tool using a command line in the Windows Command Prompt. To learn how to run DISM tool on your computer, refer the below steps.
After running this tool, reboot your computer and check if the computer works fine without any crash. If the error remains, you can proceed with the further resolution steps.
Perform System Restore top fix error 0x000000C2:
If the issue with the blue screen error occurred recently on your computer, you can try performing the System Restore to an earlier point. In this case, you need to be sure since when you are facing the issue and old restore point should be available on your computer.
System Restore will not delete personal data on your computer. It will restore the previous Windows settings to get the things back to normal.
You can refer the below link to perform System Restore on your computer. During the restore process, you will be redirected to select the date to which you would like to restore your computer. Make sure to select the date at the point where the computer was working fine.
After the System Restore, check if the blue screen error gets fix and the computer works fine without any crashes. If the error continues, you can try performing the further resolution steps.
Perform Windows clean installation to fix error 0x000000C2:
If none of the above troubleshooting steps helps you to resolve the blue screen error 0x000000C2 on your computer, you can try performing the Windows 10 clean installation. Clean installation will delete all the personal data and installed applications on your computer.
It is highly recommended to back up all your data to any external drive and then proceed with this process. Refer the below link to learn how to clean install Windows.
If the blue screen error caused by any Windows related issues or by any driver, clean installation will surely fix the issue and let the computer work fine. If the error remains even after the clean installation, then it might be related to some hardware failure. You can contact our help center at +91 888 458 6666. We will assist you with any kind of hardware repairs.
I hope that the above troubleshooting steps helps you to fix the issue with blue screen error 0x000000C2 on your computer. If you need any further assistance, do comments below. We are happy to assist you.