When you try to install an update related to Internet Explorer version 11 or the Microsoft Edge browser on your computer, you may encounter an issue with the update error code 9c48. Users encountered this issue in all the Operating Systems. In Windows 10, you will encounter this issue with the Edge browser where as in the other versions, Internet Explorer 11 causing this issue.
The issue with Windows update error code 9c48 occurs if the following scenario are true:
- Incompatible Internet Explorer installation.
- If the Windows modulus installer service is disabled.
- System file corruption.
- Outdated/corrupted Third-party Anti-Virus application.
There are some other factors causing this issue on your computer. If you are facing the issue with Windows Update error code 9c48 on your computer, this guide helps you to fix the issue and let the Updates install properly.
How to fix Windows Update error code 9c48 on Windows?
Follow the below resolution steps one by one and try installing the updates after each step. If the update error remains, you can proceed with the further troubleshooting steps.
Quick Note: Before proceeding with the resolution steps, we suggest you to create a System Restore point first. If something goes wrong during the troubleshooting, you can restore your computer back to previous working state.
Run Windows Update Troubleshooter:
If you are facing any issues with the Windows Updates on your computer, the first thing you can try is running the Windows Update Troubleshooter. Update troubleshooter is an in-built tool that comes in Windows 10 computers. It will try to detect the issues causing Update error and try to fix it automatically.
Refer the below link to run Windows Update Troubleshooter on Windows 10 computers.
If you are using Windows 7 or 8.1 Operating System, you can download the Windows Update Troubleshooter from the below link and try running it.
After downloading the tool, follow the on-screen instructions and run the tool. It will take a while to detect and fix the errors. Once it is done, reboot your computer and try installing the Updates. If the issue with Update error code 9c48 remains, you can proceed with the further resolution steps.
Disable / reinstall Anti-Virus program:
Faulty or corrupted Anti-Virus program also causes the Updates failure on your computer. In this case, we recommend you try disabling or uninstalling the security program on your computer and try installing the Updates. You can refer the below link to disable or uninstall the Anti-Virus program from your computer.
After removing the security program on your computer, try installing the Updates. It should work fine. If it works, you can download the Anti-Virus tool from the manufacturer’s website and install in on your computer. If the issue with the update error code 9c48 remains, you can continue with the further resolution steps.
Restart Windows Modules Installer Service to fix update error code 9c48:
If the Windows Modules installer service is disabled or stopped on your computer, Windows Update may not install properly. In order to fix the issue with Update error code 9c48, you can try setting the Modules Installer service Startup type to Automatic and restart the service.
To perform the same, refer the below resolution steps.
- Press Windows logo + R keys on your keyboard to open RUN window. Type services.msc and hit enter. It will open the Services window.
2. Locate Windows Modules Installer service. Right click on it and click on Properties.
3. Change the Startup Type to Automatic, Start the service status. Click on Apply and then OK.
After restarting the service, try installing the updates. Windows Updates should install fine this time without any errors. If the error continues, you can proceed with the further resolution steps.
Download and install Internet Explorer 11 manually:
Suppose, if you are getting the Windows Update error code 9c48 on your computer while installing Internet Explorer 11 (only for Windows 7) update, you can try downloading and installing the Internet Explorer 11 offline installer on your computer.
Download Internet Explorer 11 offline installer from the below link and install it on your computer. If the Internet Explorer installs fine without any errors, further updates will install automatically without any errors.
Perform System Reset:
In case, if you are facing this issue on Windows 7 computer and if the above resolution steps did not help, you can try to repair Windows 7. In case of Windows 10 computers, you can try performing System Reset to fix the issue with Update error code 9c48. To perform System Reset, refer the below link.
After performing the System Reset, Windows Updates should work fine without any errors.
I hope that the above troubleshooting steps helps you to fix the Windows update error code 9c48 during the updates installation. If you need any further assistance, do comments below. We are happy to assist you.