Windows Updates allows you to install the latest features on your computer. It is not that the Updates install successfully every time. Sometimes, the updates gets fail and display some error code. Windows 10 update error 0x80070002 observed by most of the Windows users.
The error message appears as below
There were problems installing some updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help:
Feature update to Windows 10, version 1803 – Error 0x80070002
Not only the feature update, but also the error code prompts for other Windows Updates as well. If you are facing the error 0x80070002 while installing the Windows Updates, this guide will help you to sort out the issue and install the updates without any errors.
How to fix Windows Update error 0x80070002?
Follow the below resolution steps to fix the issue with the error 0x80070002. After fixing the error, you can install the Windows Updates without any issues.
Quick Note: We recommend you to create a System Restore point before proceeding with the troubleshooting steps. Therefore, if something goes wrong, you can restore your computer back to previous working state.
Download Updates Manually and Install:
When you try installing the Windows Updates and if it fails with some error message, you can try downloading the update manually and try installing it. If the updates fails, it will display the exact Update, which is not installed in your computer.
When you see the above error message, we can clearly see that Update KB4103721 not installed. You can open the below link and search for the exact Windows Update, download it and try installing in your computer. Let us see how it works.
When you open the above link, you can see the below screen. Type the Windows Update code in the search box and click on Search.
It will display all the available updates for this particular Update code. You can check for the correct one and download it.
Try installing the update in your computer. If it installs fine, the rest of the Updates also installs fine. If the updates fails to install, you can proceed with the further troubleshooting steps.
Run Windows Update Troubleshooter:
Windows Update Troubleshooter helps you to fix most of the Windows Update errors. Some users reported that, they are able to fix the Windows Update error 0x80070002 after running the Windows Update Troubleshooter.
If you are not aware of how to use the Windows Update Troubleshooter, refer the below link.
After running the Update Troubleshooter, try installing the Windows Updates and see if the issue is fixed. If the error prompts again, you can continue with the further troubleshooting steps.
Reset Windows Update Components:
The Windows Updates files are saved in the SoftwareDistribution and Catroot folders in the C drive. If the Windows Update components files are corrupted, the updates will not install and prompts the error 0x80070002. Therefore, you can try deleting the files from that folder or you can try resetting the Windows Update components to fix the Windows Update errors.
Refer below link to reset Windows Update components and fix the issue with the error 0x80070002.
Once after resetting the Update components, you can try installing the Updates. If the updates still fail to install, it seems that the Security program installed in the computer may not be working properly. Refer the below steps for further resolution.
Disable / Uninstall Security program:
Sometimes, the security program installed in the computer causes the Windows Update error. You can try disabling or uninstalling the Anti-Virus program from your computer and try installing the Updates. Refer the below links and perform the required tasks.
It is recommended to use the Anti-Virus removal tools to remove the Anti-Virus program from your computer. If Security program is causing the issue, the updates should install fine. If the issue persists after removing the Anti-Virus program, then it seems some of the Windows files are damaged. You can try to perform System Reset to fix the Update error.
Perform System Reset to fix Windows Update error 0x80070002:
Refer this link to perform System Reset on your computer.
Follow the steps mentioned in the above link and perform System Reset in your computer. Windows Updates installs fine this time after performing System Reset. If you still facing the issue in the computer, let us know in comments. We shall assist you in fixing the errors in your computer.