Here comes another error on Windows computers. Error 0xc06d007e pops up on Windows computers. There are various factors where the issue occurs. Few users reported this error prompts while trying to install Windows Updates. In addition, some reported the error pops up at the computer start up and while using any particular program.
Users also reported, when they tried to end the error related task from the Task Manager, error message disappears for a while and again it pops up. After researching on different computers, we have identified the reasons for this issue. We observed this issue in Windows 7, 8, 8.1 and Windows 10 computers.
Error 0xc06d007e occurs due to various reasons. Below are the most possible reasons for the error to appear.
- Issue with Windows Update components.
- Third-party application interference.
- Faulty or corrupted Anti-Virus program.
- Windows System files corruption.
If you are facing the issue with error 0xc06d007e on your computer, you can try performing the below resolution steps and get rid of the error.
How to fix unknown software exception error 0xc06d007e?
Follow the below resolution steps one by one and check if the issue gets fix after each resolution step. If the issue remains, you can continue with the further resolution steps.
Quick Note: Before proceeding with the resolution steps, we suggest you to Create a System Restore Point. Suppose, if something goes wrong during the troubleshooting, you can Restore your computer back to previous working state.
Run Windows Update Troubleshooter:
If the computer prompting the error 0xc06d007e while installing the Windows Updates, you can try running the Windows Update troubleshooter and fix the issue. You can fix most of the Windows Updates issues by running this troubleshooter tool. Refer the below link to run Windows Update Troubleshooter on your computer.
After running the Windows Update Troubleshooter, try running the Windows Updates. Most users fixed the issue with error 0xc06d007e after performing this step. If the error remains, do not worry. Just continue with the further resolution steps. We are sure; they will help you in fixing the issues on your computer.
Uninstall or disable Anti-Virus program to fix error 0xc06d007e:
Sometimes, faulty or the corrupted Anti-Virus program cause different issues on your computer. If you have purchased the Anti-Virus program, installed it on your computer make sure it is working fine.
When you are trying to install any other program in your computer, because of some optional offers, unknowingly some security programs will be installed on your computer. Make sure that, you remove all the unknown and unregistered security programs from your computer.
Refer the below link to learn how to disable or remove Anti-Virus program from your computer.
Once it is done, reboot your computer and check if the error 0xc06d007e appears at the computer start up or while using any particular program. If the issue remains, you can continue with the further resolution steps.
Perform clean boot:
If some of the third party programs making interference with different programs, it results with some errors and does not let the programs to work properly. In these cases, starting the computer in a clean boot state helps to make sure if the error appears because of some particular program.
A clean boot state allows the computer to start with a set of minimal drivers and the start-up programs. Refer the below link and perform the clean boot on your computer and check if the issue gets fix.
Reboot your computer and check if the error continues. If there is no error pop up, it is good that we resolved the issue. If it continues the same, there seems that some of the Windows files might be damaged or corrupt. It is required to repair those files to get rid of the error messages. Refer the further steps to perform the required tasks.
Run SFC and DISM scan:
You can use SFC and DISM scan to fix if any of the Windows files are damage or corrupt. These scans helps to repair the damaged files automatically.
To run SFC scan, follow the below steps.
- Press Windows logo + X keys on keyboard, select the option Windows PowerShell (Admin).
2. In the elevated PowerShell screen, type SFC /SCANNOW and hit enter.
3. The scan process will take some time. Once it is done, reboot your computer and check with the error message.
Refer the below link and perform the DISM scan on your computer. Once it is done, reboot your computer and check if the issue with error 0xc06d007e get fix.
If none of the above troubleshooting steps helps, you can try performing the System Reset on your computer. While performing the System Reset, you will get the option to keep all the personal data or remove all the data and proceed. If you have the backup of all the personal data, you can proceed with Remove everything.
I hope that the above troubleshooting steps helps you to fix the issue with unknown software exception error 0xc06d007e. If you need any further assistance, do comments below. We are happy to assist you.