Windows users love to play the Microsoft games. Microsoft always try to improve its features and security measures and provide them to the end users using Windows Updates. You can download Microsoft games from the Windows Store and start playing it. Windows users reported an issue with error 1607 unable to install InstallShield scripting Runtime on Windows 10 computers.
The error message appears as
Error 1607 unable to install InstallShield scripting Runtime.
You may also encounter the error 1628 failed to complete installation.
Generally, this issue occurs when the InstallShield application is corrupt or damage. After researching on this issue, we have listed all the possible troubleshooting steps that helps you to fix this issue and install the game without any errors.
If you are facing the issue with error 1607 unable to install InstallShield scripting runtime, this guide helps you to fix the error let the things work properly.
How to fix error 1607 unable to install InstallShield scripting runtime on Windows 10?
Follow the below resolution steps one by one and check if the issue gets fix after each step. If the issue remains, you can proceed with the further resolution steps.
Quick Note: Before proceeding with the further resolution steps, we suggest you to create a System Restore point first. If something goes wrong during the troubleshooting, you can restore your computer back to previous working state.
Rename InstallShield folder:
As discussed above, the issue might occur if the files in the InstallShield folder are damage or corrupt. Renaming or deleting the folder helps to fix the issue. To perform the same, refer the below resolution steps.
- Open C drive and navigate to the location c:\Program Files\Common Files.
- Locate the file InstallShield, right click on it and select the option Rename.
3. Name the file as InstallShield.old and save it.
Try to install the game now and see if that works without any error. If the issue remains, you can proceed with the further resolution steps.
Install Windows Installer package:
If you encounter any issue while installing the application, there might be an issue with Windows installer service. Therefore, we suggest you to download and install the Windows Installer service on your computer.
- Click on this link to download the Windows installer.
- You can select the language and click on Download button.
3. You can select the 32 bit or 64 bit file and download it.
4. Install the file on your computer now.
Now, try installing the game and check if it works fine without the error 1607 unable to install InstallShield scripting runtime. If the issue remains, you can proceed with the further resolution steps.
Close the running processes:
If some of the files like Idriver.exe and Msiexec.exe running in the background process, you may encounter this error. Therefore, you can try ending these task from the Task Manager and check if the issue resolves. To perform the same, follow the below resolution steps.
- Right click on your Taskbar and select the option Task Manager.
2. Now, in the Processes tab, search and locate Idriver.exe and Msiexec.exe files, right click on it and select the option End Task.
3. Check for each file separately and end the task.
This should fix the issue with the error while installing the games on your computer. If the issue remains the same, continue with the further resolution steps.
Perform clean boot to fix error 1607 unable to install InstallShield scripting runtime:
If any third-party application installed on your computer causing the issue, you may encounter the error while installing the games. In this case, you can try performing a clean boot of your computer and try installing the program.
Performing the clean boot will boot the computer with a set of minimal drivers and programs. You can refer the below link to perform clean boot on your Windows 10.
After performing the clean boot, try to install the application and check if it works fine. If the issue remains, you can try installing the updated version of .net framework on your computer. To perform the same, refer the below resolution steps.
Install latest version of .net Framework:
In some cases, if the computer is missing the latest .net Framework version, you can encounter this issue. In this case, we suggest you to try installing the latest version of .net Framework and check if the issue gets fix. To perform the same, follow the below resolution steps.
- Click on the below link to download the .net Framework.
2. Download the latest version from the list and try installing it on your computer.
After installing it, check if you can able to install Microsoft games without any errors. If the issue continues the same, you can refer the further steps.
Create new user account:
If none of the above resolution steps helps, you can try creating new user account on your Windows 10 computers. You have an option to create a Microsoft account or a Local user account on your computer. Make sure that you give the Admin access to the user account you are creating.
Refer the below link to learn how to create user account on Windows 10 computers.
This should fix the issue with error 1607 on your computer and you can start playing the Microsoft Games.
I hope that the above troubleshooting steps helps you to fix the issue with error 1607 unable to install InstallShield scripting runtime. For any further assistance, do comments below. We are happy to assist you.