Recently we came across the issue with error 0x80071128 while trying to delete the file or a folder on the Windows computer. Users reported they encountered the same error when they try to delete, rename, copy or try to move the file or folder from one place to other.
When you try deleting a file from your computer, you may encounter the below error message.
An unexpected error is keeping you from deleting the folder. If you continue to receive this error, you can use the error code to search for help with this problem.
Error 0x80071128: The data present in the rephrase point buffer is invalid.
Users also encountered that they are encountering the issue with error 0x80071128 when they try to delete the files from their OneDrive account. If you are facing the issue with error 0x80071128 while deleting the files on your computer, you can follow the below resolution steps to fix the issues on your computer.
How to fix error 0x80071128: The data present in the rephrase point buffer is invalid?
Follow the below resolution steps one by one and check if the issue gets fix on your computer. If the issue remains, you can proceed with the further troubleshooting steps.
Quick Note: Before proceeding with the resolution steps, we suggest you to create a System Restore point first. If something goes wrong during the troubleshooting, you can restore your computer back to previous working state.
- Before performing any further steps, we suggest you try rebooting your computer and check if you can able to delete the file.
- If you are trying to delete a file or a folder, make sure that files from that folder are not opened or running in the background.
Next, you can continue with the further steps.
Run SFC scan:
If some of the Windows System Files are corrupt or damage, when you try deleting or modifying the file, it prompts the error 0x80071128. To fix the error, you can try performing the SFC scan.
To perform SFC scan:
- Press Windows logo + X keys on keyboard, select the option Windows PowerShell (Admin).
2. On the elevated PowerShell screen, type SFC /SCANNOW and hit enter.
3. The scan will take some time to complete.
Once it is completed, reboot your computer and try to delete the file. It will work fine this time. If the issue remains, you can proceed with the further steps.
Run DISM tool to fix error 0x80071128:
If the SFC scan did not help or prompts error while performing the scan, you can try running the DISM tool. You can perform this step and check if you can fix the issue with error 0x80071128 on your computer. Refer the below link to run DISM tool on your computer.
Once the scan is complete, you can try to reboot your computer and check if you can delete or modify the files without any errors. If the issue remains, you can proceed with further steps.
Perform Check Disk of the hard drive:
If there are any bad sectors available in the drive in which the file is located, it may also cause this issue. Therefore, we recommend you to scan the drive for the bad sectors and fix them. Later, you should be able to delete the files without any errors.
To perform the Check Disk, refer the below steps.
- Press Windows logo + X keys on keyboard and select the option Windows PowerShell (Admin).
2. On the elevated PowerShell screen, type the below command and hit enter.
CHKDSK /f /r C:
3. You can replace the C: with the drive letter in which the file is located.
4. If you wish to scan the entire C drive, you can continue with the above command. When you execute the command, it prompts the message that scan will begin once you reboot your computer. To agree that, type Y and hit enter.
5. To initiate the check disk process, reboot your computer. It will take some time to finish the scanning process.
Once the scan is completed, computer will boot to desktop. Try to delete the files and it should delete without any error 0x80071128.
In most of the cases, performing the check disk for the hard drive fixed the issue with deleting or modifying the files. If the issue remains, you can perform the above resolution steps.
Disable or Uninstall Anti-Virus program:
Faulty or the corrupted Anti-Virus program also prevents you in deleting the files from your computer. Therefore, you can try to disable or uninstall the Anti-Virus program on your computer and check if the issue gets fix. If you are able to delete the files after removing the security program, you can download the updated Anti-Virus tool from the manufacturer’s website.
Refer the below links to disable or uninstall Anti-Virus program on your computer.
Once after performing the above steps, reboot your computer and try to delete or modify the file. It should work fine this time. If not, try to install all the available updates on your computer. You can refer the further steps for the same.
Install Windows Updates:
If none of the above troubleshooting steps helps, you can try to install all the available updates on your computer and make sure computer is up to date.
To install Windows Updates on Windows 10.
- Press Windows logo + I keys on keyboard to open Settings window. Click on Update & Security.
2. Next, click on check for updates option.
3. Computer will scan for the updates. If it found any updates, it prompts to install.
4. Install all the available updates and reboot your computer.
After installing the updates, you will be able to delete or modify the files without any errors.
I hope that the above troubleshooting steps helps you to fix the issue with error 0x80071128: The data present in the rephrase point buffer is invalid on your computer. For any further assistance on the computer issues, do comment below. We are happy to assist you further.